Hexaware Off Campus Drive 2024: Hexaware Off Campus Drive 2024 For Infrastructure Management Support. Undergraduate / Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Hexaware is a fast-growing and automation-led next-generation provider, with a deep-rooted legacy of delivering excellence in IT, BPO and Consulting services and with a rapidly expanding international footprint. This superior performance is driven by a combination of superior strategy, best teams in the world and a culture that is passionate about innovation and automation. Hexaware Digital offerings have helped clients achieve operational excellence and customer delight. The company’s focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. The organization is now on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything, Cloudify Everything, Transform Customer Experiences.
Job Title: Infrastructure Management Support
Location: Chennai / Pune / Mumbai / Noida
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Job Description:
- Excellent verbal and written communication in English is must.
- Should have basic knowledge of ITIL process and international Client handling over the phone and email.
- Meet established service level metrics for call response, technical support, and customer service.
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, and monitor incoming customer ticket queues for assignment, follow-up, and resolution.
- Follow and complete IT Service desk opening and closing checklists.
- Research and update knowledge base for solutions that can be used to provide first call or contact resolution.
- Perform installation/troubleshooting/configuring of MS Outlook Client, MS Office, Applications software, Antivirus Software, Internet Explorer and basic network troubleshooting.
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team Viewer etc. (It’s optional) to troubleshoot and resolve end-user’s laptops, and desktops.
- Provide follow-up service to end users to ensure that the service provided by Help Desk has addressed their needs in a timely and efficient manner.
- Candidates should be open to work in 24*7 shifts environment CTC & Stipend 3.00 LPA & 15k for 3 months stipend amount Service Agreement 2yrs – 2 Lakh
Job Description:
- 60% or 6 CGPA and above throughout in 10th, 12th, and Graduation No Live backlogs at the time of registration Year of Passing 2024 Pass out Role Trainee Work Location College or Candidate Current Location Chennai, Pune, Mumbai and Noida Only from TamilNadu or Maharashtra Qualification:
- Graduates BSc (CS/IT/Electronics, EEE, Circuital) & BCA
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Qualification: Undergraduate / Graduate (2024 batch)
Work Experience: Fresher
How to Apply for Hexaware Off Campus Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here